In 2020, due to Covid-19, city lockdowns, social distancing, and preventative measures had brought a significant challenge to the parcel business. But the crisis has also led to an unexpected surge for the delivery industry in the meantime.
The parcel delivery industry has been in rapid growth during the pandemic. The international shipping market is valued at $262.86 billion in 2020 and is expected to double that market value by 2030.
There are many players in the shipping industry. Only the ones with the most competitive price and productivity can stand out in the market. This competitiveness includes transportation speed, areas covered, number of post offices, capacity, service quality, and price.
Here are our top 12 selected courier companies in NA & EU based on the factors above.
6- General Logistics Systems (GLS)
7- Canada Post
9- La Poste
10- Swiss Post
13- Hermes Group
Deutsche Post DHL Group (DPDHL) is the world's largest provider of courier service, supply chain, freight transportation, express, and parcel delivery services. They employ over 55,000 people worldwide and assist in over 220 countries. DHL has a clear leadership position in Germany and worldwide，with almost six percent of the global market share.
DHL is also regarded as the best courier partner for eCommerce in India. Many international or local online retailers will choose DHL as their eCommerce shipping company choice. If you are selling products to Indian customers, DHL is a safe option for you.
Headquarters: Bonn, Germany
Revenue: 66.8 billion euros (2020)
Service Points: 84,000 Service Points,3 Global Hubs & 19 Regional Hubs
FedEx offers a diverse range of transportation, e-commerce, and enterprise services to consumers and companies worldwide. It provides logistics services to more than 220 countries and regions, employing over 57,000 people globally.
FedEx has more than 30% market share in the express market in North American, ranking first. FedEx is also a famous courier in India, and it provides eCommerce courier service in India.
Headquarters: Memphis, Tennessee, United States
Revenue: 84 billion US dollars
Service Points: 77,000
UPS is the world's largest package delivery company and a premier provider of global supply chain solutions. In 2020, they served 1.7 million shipping customers and more than 11.8 million delivery customers daily.
In addition to maintaining a leading position in the US, UPS achieved a 12.1% increase in its international business.
Headquarters: Atlanta, Georgia, United States
Revenue: $84.6 billion
Service Points: 21,000 within the US and 40,000 globally
DPD is one of Europe's leading parcel groups and is owned by France's La Poste. Its brands are DPD, Colissimo and Chronopost, Seur and BRT. They have the largest parcel delivery network in Europe.
In 2020, DPDgroup delivered 1.9 billion parcels worldwide, and more than half (55%) of the parcels delivered were B2C. More than 23 countries can be
Headquarters: Issy Les Moulineaux, France
Revenue: $11 billion euros
Pickup Points: 46,000
Royal Mail PLC is a postal and delivery service company from the United Kingdom. The company's subsidiary, Royal Mail Group Limited, operates the brands Royal Mail (letters) and Parcelforce Worldwide (parcels).
Parcels represent 72% of Group revenue, and B2C business represents half of the volume. In 2020, the total parcel volumes increased by 16% and reached 1,735 million.
Headquarters: London, England, UK
Revenue: £12.6 billion British pounds
Local Collect Networks: 11,200
6. General Logistics Systems (GLS)
GLS is also a subsidiary of Royal Mail Group. It is one of the largest ground-based deferred parcel operators in Europe. GLS is present in 40 countries, mainly focuses on the European market.
In 2020, revenue growth was achieved in the majority of GLS's developed European markets. Its logistics solutions are one of the best courier services in the world.
Headquarters: Amsterdam, Netherlands.
Revenue: £3,161 million British pounds
Vehicles: 28,000 delivery vehicles as well as approx. 4,000 trucks
7. Canada Post
Canada Post is the primary postal service and package delivery service provider in Canada. Its subsidiaries are Purolator Holdings Ltd, SCI Group Inc, and Innocapost Inc.
In 2020, Canada post delivered 6.3 billion emails, and parcels with revenue grew by $699 million, or 25.0 percent, compared to 2019.
Headquarters: Ontario, Canada
Revenue: $9.3 billion, $2.2 billion from Purolator, and $329 million from SCI
Post Office: 6200 in Canada
PostNL is a Dutch mail, parcel, and eCommerce courier company operating in the Netherlands, Germany, Italy, Belgium, and the United Kingdom.
On average, Postnl delivers 8.1 million letters and 1.1 million parcels per working day. Its overall avenue increased 14% over last year.
Headquarters: Den Haag, Netherlands
Revenue: 3.25 billion euros
Retail Locations: 4286
Sorting Centers: 31
9. La Poste
La Poste is one of the well-known logistics companies in Europe. In addition to the mail business, La Poste is also developing parcel business.
Headquarters: Paris, France
Revenue: 31.185 million euros (2020)
Pickup points: 58,000
Vehicles: 6,800 cars, 7,400 Stabys, 1,300 electric Quadeos and 18,800 electric bicycles
10. Swiss Post
Swiss Post is one of the best-known logistics service providers in Switzerland. In 2020, Swiss Post generated a Group profit of 178 million francs, down 77 million francs year on year, while Swiss Post delivered around 23 percent more parcels.
Headquarters: Bern, Switzerland
Revenue: 272 million Swiss francs
SEUR is a pioneer company in express transport in Spain with a 75-year history. It belongs to DPDgroup and has three main businesses: international commerce, e-commerce, and B2B. In 2020, it managed to deliver about 8 million packages.
Headquarters: Madrid, Spain
Revenue: 376 million euros
Pickup point: 2500
BRT is Italy's leading delivery express service provider. They are part of the DPD Group, and they deliver all types of shipments. WIth branch every 50 km in Itay, BRT guarantees a better and faster service in Italy. BRT provides more than 650 000 parcels per day.
Headquarters: Bologna, Italy
Revenue: €1.4 billion(2019)
Facilities: 11 facilities in Italy and around 300,000 m^2 of warehouses,
13. Hermes Group
Hermes Europe GmbH is a multinational delivery company. Hermes e is present in the most critical European e-commerce markets with its own parcel companies. In 2019/20, it transported a record 928 million shipments 2019/20.
Headquarters: Hamburg, Germany
Revenue: 2.54 billion euro
Parcel processing sites: 32
Shipping Process Optimization and Multiple Shipping Company Integrations.
KeyDelivery is a shipping software that connects with over 1200 couriers globally. It aims to provide the best shipping solution for eCommerce businesses, big or small. KeyDelivery has integrated DHL with other delivery couriers in its console, enable you to manage all the couriers in one shipping software.
KeyDelivery will display all available services on its interface. For example, KeyDelivery will show the service that DHL has and a short description of it. "DHL on-demand delivery: Shippers can have DHL Express send the shipment status to the recipient via email or SMS." DHL forwarded for delivery: " your parcel is out for delivery. You will receive your parcel soon".
KeyDelivery will also provide some value-added features such as delivery completion estimation. For example, it has a DHL delivery hours prediction. Interested in it? Sign up and give it a go now.