Order Status Code
If you use the API of Real-time shipment tracking and Create tracking:
When area_show is set to 0, the responses of items return data about context and time.
When area_show is set to 1, the responses of items return data in addition to context and time, there are order_status_code, order_status_description, location, area_name.
Here's how the status_code and status_description fields correspond to each other and how they correspond to the status_description_details field of a label:
| order_status_code | order_status_description | order_status_description_details | substatus_code | order_substatus_description |
|---|---|---|---|---|
| 0 | In transit | The shipment is on the way to the recipient. | 0 | In transit |
| 1001 | Arrived at the destination country | |||
| 1002 | In transit | |||
| 1003 | Forwarded to a different delivery address | |||
| 1 | Accepted | Carrier has picked up the shipment from the sender. | 1 | Accepted |
| 101 | Info received | |||
| 102 | Await accepted | |||
| 103 | Accepted | |||
| 2 | Exception | Custom hold, undelivered, returned shipment to sender, or any shipping exceptions. | 2 | Exception |
| 201 | Delivery but unsign | |||
| 202 | Undelivery or unsign | |||
| 203 | Customer refused delivery | |||
| 204 | Failed Attempt | |||
| 205 | Pick up missed | |||
| 206 | Failure to contact | |||
| 207 | Out of service area | |||
| 208 | Delayed (External factors) | |||
| 209 | Shipment damage | |||
| 3 | Delivered | The shipment was delivered successfully. | 3 | Delivered |
| 301 | Sign by customer | |||
| 302 | Delivered after exception | |||
| 303 | Sign by other | |||
| 304 | Delivered in mailbox | |||
| 4 | Returned to sender | The sender has successfully received the return shipment. | 4 | Returned to sender |
| 401 | Order canceled | |||
| 14 | Recipient refused | |||
| 5 | Out for delivery | Carrier is about to deliver the shipment, or it is ready to pick up the shipment. | 5 | Out for delivery |
| 501 | Available for pickup | |||
| 6 | Returning to sender | The shipment is on its way back to the sender. | 6 | Returning to sender |
| 7 | Transshipment | The shipment is transferred from one carrier to another before being shipped off to its intended destination. | 7 | Transshipment |
| 8 | Customs clearance | 8 | Customs clearance | |
| 10 | Pending customs clearance | |||
| 11 | Customs clearance started | |||
| 12 | Customs clearance completed | |||
| 13 | Exception(customs clearance) | |||
| 14 | Recipient refused | Delivery of the package failed as the recipient refused to take the package for some reason. | 14 | Recipient refused |