Why do you need order tracking software? In today's fast-paced world, customers expect to be able to track their orders every step.
Hectic lifestyles and a global pandemic have resulted in an eCommerce boost. This is here to stay, and it's time to get with the times!
Think about it this way: Every time you order something online, don't you want to know where it is and when it will arrive?
And if you are an eCommerce business, you already have a lot on your plate. From managing inventory to fulfilling orders, many moving parts need to be coordinated for your business to run smoothly.
That's where order tracking software comes in. It is designed to streamline tracking orders from start to finish. But, there are a lot of different order tracking software programs on the market, so it can be challenging to know which one is right for your business.
To help you out, we've outlined the best order tracking software and all aspects you should consider before making a purchase. Let's jump in!
Are The Software Systems Used In Order Management?
Yes, software systems are used in order management. This ensures that the system can track and manage all customer orders. To streamline the process of order management, many businesses have adopted software systems that automate various steps in the ordering process. It also ensures their order management process is as efficient and accurate as possible.
What Is Order Tracking Software?
To break it down, order tracking software is a program that helps eCommerce businesses keep track of their orders. This includes managing inventory, processing orders, and tracking shipments.
The software is designed to automate and streamline the process of tracking orders so businesses can focus on other areas of their operations. There are a lot of different features that come with order tracking software. Some of the most common include:
- Inventory Management: This feature allows businesses to keep track of their inventory levels in real-time. This is important for preventing stockouts and ensuring that orders can be fulfilled promptly.
- Order Processing: This feature allows businesses to automate the process of processing orders. This includes tasks such as invoicing, payment processing, and shipping.
- Order Tracking: This is the most crucial feature of order tracking software. It allows businesses to track their orders from start to finish. This includes tracking shipments so businesses can provide their customers with up-to-date information on the status of their orders.
- Reporting: This feature allows businesses to generate reports on their orders. This information can be used to track trends and optimize operations.
How Does Order Tracking Software Work?
Now that we've gone over some of the features of order tracking software let's look at how it works. Order tracking software is typically hosted on the cloud, which can be accessed from anywhere with an internet connection.
When an order is placed, the software automatically updates the inventory levels and generates a shipping label. The order will then be processed and shipped out. Once the order has been shipped, the tracking information will be updated in the software.
The customer will then be able to track their order through the software. This information will be updated in real-time, so they will always know where their order is and when it is expected to arrive.
Do I Need An Order Management System?
Ah! The age-old question. The answer is not as straightforward as you might think. You see, whether or not you need an order management system depends on the size and complexity of your business.
If you are a small business with a limited number of products, you might be able to get by without an order management system. However, if you are serious about growth, you must invest in an order management system.
Why? An order management system will help you automate and streamline your operations. This will free up your time to focus on other business areas. Additionally, an order management system will help you scale your business without adding complexity to your operations.
In short, an order management system is a valuable tool for businesses that are serious about growth. Starting might not need an order management system if you are starting. But as your business grows, you will eventually need to invest in one. So if you are looking for an order management software system, there are a few key features you should look for:
- Ease of Use: The software should be easy to use and understand.
- Flexibility: The software should be flexible enough to accommodate your business as it grows.
- Reporting: The software should generate reports that can help you track trends and optimize your operations.
- Customer Support: The software should come with excellent customer support. This is important in case you run into any issues with the software.
Order tracking software is a valuable tool for businesses of all sizes. If you are serious about growth, you must invest in an order management system.
Benefits Of Order Tracking Software
There are a lot of benefits that come with using order tracking software. Some of the most notable benefits include:
Improved Customer Satisfaction:
One of the biggest benefits of using order tracking software is that it can help to improve customer satisfaction. When customers can track their orders, they are more likely to be satisfied with the service they receive.
This is because they will always know where their order is and when it is expected to arrive. This information can help alleviate any anxiety or frustration the customer may feel.
Reduced Shipping Costs:
Order tracking software can also help businesses to reduce their shipping costs. This is because the software can generate shipping labels and track shipments. An efficient software can help you get the best rates to reduce shipping costs.
Another benefit of using order tracking software is that it can help improve your business's efficiency. This is because the software automates many tasks associated with tracking orders. This includes tasks such as invoicing, payment processing, and shipping.
Businesses can free up their employees to focus on other business areas by automating these tasks. This can lead to a significant increase in productivity.
Improved Decision Making:
Order tracking software also provides businesses with a wealth of data that can be used to make informed decisions about their operations. This data can be used to track trends and optimize operations.
Automate The Frustrating Shipping Process
Order tracking software is the perfect solution if you're looking for a way to automate the shipping process. Order tracking software can help businesses to track their orders, generate shipping labels, and track shipments.
This information can improve customer satisfaction, reduce shipping costs, and improve the efficiency of your business.
How Do Small Businesses Process Orders?
A few key steps are involved in processing orders for small businesses. These steps include:
1) Receiving the order: The first step is to receive the order from the customer. This can be done either online or offline.
2) Processing the order: Once the order has been received, the next step is to process it. This includes tasks such as invoicing, payment processing, and shipping.
3) Fulfilling the order: The final step is to fulfill the order. This includes tasks such as packing and shipping the order.
What Is The Best Program To Keep Track Of Inventory?
There is a lot of debate over the best program to keep track of inventory. But don't worry, we've got you covered. You can make more money and automate tasks using KeyDelivery Order Tracking Software.
Here's a list of some of the excellent features that come with KeyDelivery Order Tracking Software:
- Seamless Integration: KeyDelivery Order Tracking Software integrates with all your existing eCommerce platforms. This allows you to track orders from multiple channels in one place.
- Global Order Tracking: Your customers can track their orders from anywhere in the world. Moreover, you can send notifications about their parcel updates!
- Powerful Shipping Rules: You can automate a lot of the shipping process using KeyDelivery Order Tracking Software. This includes tasks such as generating shipping labels and tracking shipments.
- Sales Improvement Tools: You can make more sales and improve brand visibility by informing your customers about their parcel status.
- Discounted Shipping Rates: You can get discounted shipping rates for international and domestic shipments. Save up your shipping costs!
How It's Branded Parcel Tracking Improves The Shipping Experience?
When it comes to shipping, customers want to know three things: - Where their parcel is - When it will arrive - What condition it's in
That's why businesses need to offer branded parcel tracking. By allowing customers to track their parcels, businesses can improve customer satisfaction and the shipping experience.
What's more: businesses can use branded parcel tracking to improve their brand visibility. Moreover, you can:
- Get 1200 Global Shipping Carriers: You can get real-time tracking information for over 1200 global shipping carriers.
- Create a better shopping experience with manual support: Use KeyDelivery's order tracking software to share tracking updates with your customers' orders and improve customer satisfaction.
- Make more money with eCommerce shipping: Use KeyDelivery's software to automate your eCommerce shipping and make more sales.
How It Makes Order Tracking and Shipping Easier?
KeyDelivery Order Tracking Software makes shipping easier in a number of ways. For instance, it can help businesses in:
- Schedule Shipping Pickup: Businesses don't have to worry about missed pickups or late deliveries. You can easily find the best carrier for the job and get your products where they need to be on time.
- Get Discounted Shipping Rates: You can get discounted shipping rates for international and domestic shipments. Save up your shipping costs!
- Automate Sales Tasks: You can automate a lot of the sales process using KeyDelivery Order Tracking Software. This includes tasks such as generating shipping labels and tracking shipments.
7 Key Reasons To Get The Best Order Tracking Software
The old way of manual entry is not going to cut it anymore. Get the best order tracking software if you want to improve your business. Here are the top five reasons why:
1)Solve All Your Shipping Problems
Do you know 58% of retailers are spending more on order management systems? Moreover, shipping is the number one headache for eCommerce retailers.
The problem is that traditional shipping methods are not equipped to handle the modern complexities of online shopping. Global shipments, multiple channels, and real-time tracking have obsolete manual shipping methods.
Clumsy and outdated systems are the main reasons behind it. But an automated order tracking software can help you track your inventory and shipments in real-time. So you can solve all of your shipping problems and improve customer satisfaction.
2)Establish Automatic Order Updates & Workflow
Many businesses still rely on manual methods to update their customers about their orders. This is not only time-consuming but also error-prone.
An automated order tracking software can help establish automatic order updates and workflow. This means that your customers will always be up-to-date about the status of their orders.
As a result, you can improve customer satisfaction and reduce support costs. Look for software that can integrate your existing systems and automate order updates.
3)Get A Step Ahead For Your Inventory Management
Out-of-stock products are one of the leading causes of lost sales. A study found that 72% of shoppers would abandon their carts if they can't find what they're looking for.
This means that businesses must have a good inventory management system in place. An automated order tracking software can help you get ahead with your inventory management.
It can track your inventory in real-time and send automatic updates to your customers. This way, you can avoid lost sales and improve customer satisfaction.
4)Order Process Is Vital For Your Customer's Experience
The order process is one of the most important aspects of your customer's experience. 48% of retail executives allocate a budget for order fulfillment software.
This means that businesses must get it right. An automated order tracking software can help you to streamline your order process and improve customer satisfaction.
Inaccurate shipping information is one of the leading causes of customer dissatisfaction. Automated software can help you to avoid this by providing accurate and up-to-date information.
5)Easy Order Delivery Means More Business
Poor delivery experiences are one of the main reasons why customers switch brands. Look at it like this; if your product is late, the customer will go to your competitor. Businesses need to get their delivery right.
An automated order tracking software can help you to do this by providing real-time updates. This way, you can ensure that your orders are delivered on time and improve customer satisfaction.
6)Returns Management Is Important For Your Business
Returns are a part of doing business, but they can be costly if not managed properly. It's important for businesses to have a good returns management system in place.
If you are not using an automated order tracking software, you are missing out on a key opportunity to improve your business. Good software will help track your returns and improve your bottom line.
7)Say Bye-Bye To Bad Customer Experiences
Bad customer experiences can cost you a lot of money. It's estimated that businesses lose $62 billion each year due to poor customer service.
It's essential to avoid bad customer experiences at all costs. The positive customer experiences will result in loyal and returning customers.
Back To You
There you have it, all aspects of order tracking software your business can't afford to miss out on. Implementing an automated order tracking software will help you to improve your business and bottom line.
What More? You have the best Order Tracking Software "KeyDelivery," up your sleeve. It is an automated order tracking software that helps businesses improve customer satisfaction.
It also offers real-time updates to ensure that your orders are delivered on time. A positive customer experience will result in loyal and returning customers. What are you waiting for? Go ahead and try it for free yourself!